Privacy Policy

1.  Overview

Brain Energy, PLLC, www.brainenergy.com, and www.chrispalmermd.com and its affiliates (“Brain Energy, PLLC,” “we,” “us,” “our”) respect your privacy and are committed to protecting the personal information we hold about you. If you have questions, comments, or concerns about this Privacy Notice or our processing of personal information, please see the bottom of this Privacy Notice for information about how to contact us.

This Privacy Notice explains our practices with respect to personal information we collect and process about you. This includes information we collect through, or in association with, our website, our properties and services that we may offer from time to time or otherwise through your interactions with us (collectively, the “Services”).

Please review the following to understand how we process and safeguard personal information about you. By using any of our Services, whether by visiting our website or otherwise, and/or by voluntarily providing personal information to us, you acknowledge that you have read and understand the practices contained in this Privacy Notice. This Privacy Notice may be revised from time to time, so please ensure that you check this Privacy Notice periodically to remain fully informed.

2.  Personal information We Collect

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”). In addition, we may collect data that is not identifiable to you or otherwise associated with you, such as aggregated data, and is not personal information. To the extent this data is stored or associated with personal information, it will be treated as personal information; otherwise, the data is not subject to this notice.

a.  Categories of Personal information We Collect

The types of personal information we collect about you depends on your interactions with us and your use of the Services. In general, we collect the below categories of personal information from our users:

1. Identifiers such as your name, postal address, internet protocol address, email address, occupation, or other similar identifiers.
2. Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with our website.

We will not collect additional categories of personal information other than those categories listed above. If we intend to collect additional categories of personal information, we will provide you with a new notice at or before the time of collection.

b. How We Use Your Personal information

We collect and process your personal information for the following business purposes:

1. Providing our Services.
2. Marketing our properties and services to you, including sending you messages about our Services.
    
3. Communicating with you by email, mail, text message (SMS, MMS), telephone, push notification, and other methods of communication.
    
4. Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity.
    
5. Supporting and improving our Services, including debugging to identify and repair errors.
    
6. Short-term, transient use, including, but not limited to, the contextual customization of ads.
    
7. Complying with applicable laws, regulations, rules and requests of relevant law enforcement and/or other governmental agencies, or for other purposes, as permitted or required by law.
    
8. As necessary or appropriate to protect the rights, property, and safety of our users, us, and other third parties.

We will not use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you with notice and obtaining your consent.

c.  How We Obtain Your Personal information

We collect your personal information from the following categories of sources:

Directly from you. When you provide it to us directly whether online, by email, phone, or in-person;

Automatically or indirectly from you. For example, through logging and analytics tools, coolies and similar tracking technologies, and a s a result of your use of and access to the Services; and

From our Service Providers. For example, commercial email providers, and other Service Providers we engage.

d. With Whom do We Share Your Personal information

We share personal information with the following categories of third parties:

• Our Service Providers.
• Our affiliated entities.
• Government agencies or regulations when permitted or required to do so by law; in response to a request from a law enforcement agency or authority or any regulatory authority; and/or to protect the integrity of the Services or our interests, rights, property, or safety, and/or that of our users and others.

e.  Personal Information We Share

We share each of the above categories of personal information solely with the third parties listed above to provide services to you or to us in connection with the operation of our business, or to meet our legal obligations.

3.  Your Rights Regarding Personal information 

You have certain rights regarding the collection and processing of personal information either under law or that we are providing to you. You may exercise these rights, to the extent they apply to you, by contacting us as provided at the end of this Privacy Notice, or by following instructions provided in this Privacy Notice or in communications sent to you.

a.  Accessing, Modifying, Rectifying, and Correcting Collected Personal information

We strive to maintain the accuracy of any personal information collected from you and will try to respond promptly to update our records when you tell us the information in our records is not correct. However, we must rely upon you to ensure that the information you provide to us is complete, accurate, and up-to-date, and to inform us of any changes. Please review all of your information carefully before submitting it to us, and notify us at team@brainenergy.com or 68 Harrison Ave, Ste 605, Boston, MA 02111 as soon as possible of any updates or corrections.

Depending on the laws that apply to you, you may obtain from us certain personal information in our records. If you wish to access, review, or make any changes to personal information you have provided to us through the Services, please contact us at the information provided at the end of this Privacy Notice. We reserve the right to deny access as permitted or required by applicable law.

b.  General Rights 

If you wish to obtain more information about how we process your personal information, to request information on what personal information we process, to whom we disclose personal information, or to request the deletion of certain personal information (to the extent required under applicable law), please contact us as provided at the end of this Privacy Notice. Only you, or a person authorized by you to act on your behalf, may make a request related to your personal information, and we may require additional information to verify your identity.

4.  Your Choices

You have choices about certain information we collect about you, how we communicate with you, and how we process certain personal information. When you are asked to provide information, you may decline to do so; but if you choose not to provide information that is necessary to provide some of our Services, you may not be able to use those Services. In addition, it is possible to change your browser settings to block the automatic collection of certain information.

a.  Communications Opt-Out.

You may opt out of receiving marketing or other communications from us at any time through a given communications channel (such as email or telephone) by following the opt-out link or other unsubscribe instructions provided in any email message received, by contacting us as provided at the end of this Privacy Notice. If you wish to opt out by sending us an email to the address provided below, please include “Opt-Out” in the email’s subject line and include your name and the email address you used to sign up for communications in the body of the email.

Note that if you do business with us in the future, you may not, subject to applicable law, opt out of certain notifications based on business transactions.

b.  Cookies, Web Tracking, and Advertising.

By using this website with your browser set to accept cookies, you consent to our use of cookies and other technologies to provide the Services to you as described in this Privacy Notice.

c.  What Are Cookies and Pixel Tags?

“Cookies” are small strings of text or computer code stored locally on your device that allow us and our service providers to identify your browser and/or device as you browse the Internet. Cookies can be placed, read, and/or written to by our Services, or other websites or services that recognize a particular cookie, which allows the website to “remember” or “recognize” a particular browser or device and, in some cases, store information about that browser or device. Certain types of cookies or cookie-like functionality may be placed or activated through browser add-ons. While these cookies are stored differently, their functionality and purpose is generally similar to other cookies.

Cookies are often used in conjunction with “pixel tags” (also known as “web beacons” or “clear gifs”). Pixel tags are small images that we, our analytics providers, and other third parties can use to interact with cookies and other tracking technologies. For example, we use pixel tags to evaluate the effectiveness of our marketing campaigns by determining whether you open and interact with the content in our promotional emails.

What Cookies Do We Use, and Why?

Essential Cookies. Some cookies are essential to allow you to browse the Services and access certain pages. Essential cookies are required for the Services (or certain functionality on the Services) to work properly, and to remember information that you have provided or choices you have made on the Services, such as saving your logged-in status, site preferences, or the contents of your shopping cart.

Disabling or removing these cookies may prevent the Services, or certain functionality (such as the shopping cart or store) on the Services, from working correctly or at all.

Analytics Cookies. We use performance and analytics cookies to collect information about how our users use and interact with the Services, such as what pages are visited most often, how the Services are used and function, or how users navigate the Services. We use this information to improve the Services and their content. Examples include:

• ga –The _ga cookie, installed by Google Analytics
• gaid –Installed by Google Analytics, _gid cookie stores information on how visitors use a website
• _gat_gtag –  Set by Google to distinguish users.

Disabling or removing these cookies generally does not interfere with the functionality or performance of the Services.

Third-Party Functionality. We do not have access to or control over cookies or other features that third-party websites and services may use, and the information practices of those third-party website and services are not covered by this Privacy Notice. For example, we may provide social media buttons on the Services that allow users to visit and share web pages through third-party social media platforms. We do not control how those platforms collect information about you, nor whether or how they may track you or may place and/or activate their own cookies and tracking technologies on your device. For more information about how third parties collect and use information about your activities, please review their applicable terms of use and privacy policies.

How Do I Control or Make Choices About Cookies and Tracking Technologies?

You may disable non-essential cookies using our cookie banner.Most browsers automatically accept cookies by default, but you can adjust your device and/or browser settings to delete and/or block some or all cookies, or provide notifications when you receive a new cookie. Consult the “Help,” “Tools,” or “Preferences” menus on your browser, or the documentation for your device, for more information about how to do this. Please note, however, that blocking or deleting certain cookies may negatively affect your user experience.

5.  Protecting Personal information

We use reasonable and appropriate physical, technical, and organizational safeguards designed to promote the security of our systems and protect the confidentiality, integrity, availability, and resilience of personal information. However, no method of safeguarding information is completely secure. While we use measures designed to protect personal information, we cannot guarantee that our safeguards will be effective or sufficient. In addition, you should be aware that Internet data transmission is not always secure, and we cannot warrant that information you transmit utilizing the Services is or will be secure.

6.  Other Important Information About Personal information and the Services.

a.  Collection of Personal information from Children.

Those under 18 years of age are not permitted to use the Services, and we do not knowingly collect information from children under the age of 16. By using the Services, you represent that you are 18 years of age or older.

b.  Third-Party Websites and Services.

As a convenience, we may reference or provide links to third-party websites and services, including those of unaffiliated third parties, our affiliates, service providers, and third parties with which we do business. When you access these third-party services, you leave our Services, and we are not responsible for, and do not control, the content, security, or privacy practices employed by any third-party websites and services. You access these third-party services at your own risk. This Privacy Notice does not apply to any third-party services; please refer to the Privacy Notices or policies for such third-party services for information about how they collect, use, and process personal information.

c.  Business Transfer.

We may, in the future, sell or otherwise transfer some or all of our business, operations or assets to a third party, whether by merger, acquisition or otherwise. Personal information we obtain from or about you via the Services may be disclosed to any potential or actual third-party acquirers and may be among those assets transferred.

d.  Do Not Track.

We use analytics systems and providers and participate in ad networks that process personal information about your online activities over time and across third-party websites or online services, and these systems and providers may provide some of this information to us. We do not currently process or comply with any web browser’s “do not track” signal or similar mechanisms. 

e.  International Use.

Your personal information will be stored and processed in the United States. By your use of the Services you acknowledge that we will transfer your data to, and store your personal information in, the United States, which may have different data protection rules than in your country, and personal information may become accessible as permitted by law in the United States, as applicable, including to law enforcement and/or national security authorities in the United States.

7.  Modifications and Updates to this Privacy Notice

This Privacy Notice replaces all previous disclosures we may have provided to you about our information practices with respect to the Services. We reserve the right, at any time, to modify, alter, and/or update this Privacy Notice, and any such modifications, alterations, or updates will be effective upon our posting of the revised Privacy Notice. Your continued use of the Services following our posting of any revised Privacy Notice will constitute your acknowledgement of the revised Privacy Notice.

8.  Applicability of this Privacy Notice

This Privacy Notice is subject to the Terms and Conditions that govern your use of the Services. This Privacy Notice applies regardless of the means used to access or provide information through the Services.

This Privacy Notice does not apply to information from or about you collected by any third-party services, applications, or advertisements associated with, or websites linked from, the Services. The collection or receipt of your information by such third parties is subject to their own privacy policies, statements, and practices, and under no circumstances are we responsible or liable for any third party’s compliance therewith.

9.  Additional Information and Assistance

If you have any questions or concerns about this Privacy Notice and/or how we process personal information, please contact us at:
Brain Energy, PLLC
68 Harrison Ave, Ste 605
Boston, MA 02111
team@brainenergy.com

Last Updated: March 2024